Cullen Co. Event Signage Terms and Conditions
Last updated: March 2024
Welcome to Cullen Co. Event Signage (“us”, “we”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website at cullencoeventsignage.com.au (the “Site”) and the services provided by Cullen Co. Event Signage related to event signage design and printing(“Signage”)by you the customer (“Customer”). By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Site.
- License Grant
Upon receipt of full payment, the Seller grants the Customer a non-exclusive, non-transferable license to use the purchased Signage in accordance with the terms outlined in this Agreement. This license permits the Customer to use the Signage for personal or commercial purposes, as specified in these conditions.
- Order Placement
2.1 By placing an order through our Site, you agree to provide accurate and complete information required for the event signage design and printing services.
2.2 We reserve the right to refuse or cancel any order for any reason, including but not limited
to availability, errors in the description or price of the product, or other reasons. - Design Approval
3.1 Once a design is created, you will be provided with proofs for approval.
3.2 It is your responsibility to carefully review and approve the design proofs. We will not be
held responsible for errors or omissions once the design is approved. - Printing and Delivery
4.1 The production and delivery times are estimates and may vary based on factors beyond our control.
4.2 We are not responsible for delays in printing or delivery caused by unforeseen circumstances, such as natural disasters, accidents, or other events.
4.3 The Customer acknowledges that variations in color, texture, and finish may occur between digital proofs and final printed Signage. - Payment
5.1 Payment for services is required in full before the commencement of design or printing.
5.2 All prices on the Site are in Australian dollars and are subject to change without notice. - Refunds and Cancellations
6.1 Refunds will be considered on a case-by-case basis. No refunds will be issued once the design is approved.
6.2 Cancellations must be made in writing and may be subject to cancellation fee of 50% of the product. - Ownership and Copyright
The Seller retains all rights, title, and interest in and to the Images, including all copyrights and intellectual property rights. The purchase of Images by the Customer does not transfer ownership or copyrights to the Customer. - Promotional Use
The Seller may use the purchased Images for promotional purposes on the Seller’s website,
social media channels, marketing materials, and other promotional platforms. By purchasing Images, the Customer grants the Seller the right to use the Images for promotional purposes as described herein. - Limitation of Liability
In no event shall Cullen Co. Event Signage, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services or the Site. - Indemnification
The Customer agrees to indemnify and hold harmless the Seller from any claims, damages, or losses arising out of or resulting from the Customer’s use of the Images in violation of this Agreement. - Governing Law
These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia. - Changes to Terms
12.1 We reserve the right to modify or replace these Terms at any time. It is your responsibility to check these Terms periodically for changes.
12.2 By using our Site and services after changes become effective, you agree to be bound by the revised terms. - Contact Us
If you have any questions about these Terms, please contact us at
enquiries@cullencoeventsignage.com.au. - Additional Terms and Conditions for Hire of Frames and Easels
14.1. Agreement Overview
These terms and conditions (“Agreement”) govern the hire of frames (“Frames”) or easels (“Easels”) collectively the hired Items (“Hired Items”) by Cullen Co.Event Signage
(“Provider”) to the hirer (“Hirer”). By entering into a hire agreement with the Provider, the Hirer agrees to abide
by the terms outlined in this Agreement.
14.2. Frame and Easel Hire
14.2.1 The Provider agrees to hire Hired Items or Easels to the Hirer for the agreed-upon duration and rental fee.
14.2.2 The Hirer agrees to use the Hired Items solely for the purpose specified in the hire agreement and in accordance with these terms and conditions.
14.3. Rental Period
14.3.1 The rental period for the Hired Items will commence on the date specified in the hire agreement and will continue for the duration agreed upon by both parties.
14.3.2 The Hirer agrees to return the Hired Items to the Provider by the end of the rental period, unless an extension is agreed upon in writing.
14.4. Care and Maintenance
14.4.1 The Hirer agrees to handle the Hired Items with care and to maintain them in good condition during the rental period.
14.4.2 Any damage to the Hired Items beyond normal wear and tear will be the responsibility of the Hirer, and the cost of repairs or replacement will be borne by the Hirer.
14.5. Use Restrictions
14.5.1 The Hired Items are to be used only for the purpose specified in the hire agreement. The Hirer agrees not to use the Hired Items for any other purpose without prior written consent from the Provider.
14.5.2 The Hirer agrees not to modify, alter, or deface the Hired Items in any way without the Provider’s consent.
14.6. Rental Fees and Payments
14.6.1 The Hirer agrees to pay the rental fee specified in the hire agreement to the Provider.
14.6.2 Payment of the rental fee is due in full at the beginning of the rental period, unless otherwise
agreed upon in writing.
14.6.3 A normal day is pickup at 12:00 PM at the start of the rental period and return at 10:00 AM the following calendar day unless changed by previous written agreement.
14.7. Bond Provision:
14.7.1 The Hirer agrees to pay a refundable bond of $20 (each) to the Provider as security for the proper care and return of each of the Hired Items.
14.7.2 The bond will be payable by the Hirer at the beginning of the rental period and will be held by
the Provider until the Hired Items are returned in satisfactory condition.
14.7.3 The bond will be refunded to the Hirer on day of the end of the rental period, provided that the Hired Items are returned undamaged and in good condition, less any deductions for damages or additional fees incurred during the rental period.
14.7.4 The Provider reserves the right to deduct from the bond any costs incurred for repairs, replacements, or cleaning of the Hired due to damage beyond normal wear and tear, late return, or any other breaches of the hire agreement by the Hirer.
14.8. Delivery and Collection
14.8.1 The Hirer will pickup the Hired Items at the beginning of the rental period from the address provided by the Provider.
14.8.2 The Hirer will deliver the Hired Items at the end of the rental period from the address provided by the Provider.
14.9. Liability
14.9.1 The Provider shall not be liable for any damages, losses, or injuries arising out of or in connection with the use of the Hired Items by the Hirer.
14.9.2 The Hirer agrees to indemnify and hold harmless the Provider from any claims, damages, or losses arising from the Hirer’s use of the Hired Items.
14.10. Termination
14.10.1 Either party may terminate the hire agreement with written notice if the other party breaches any term or condition of this Agreement.
14.10.2 Upon termination of the hire agreement, the Hirer agrees to return the Hired Items to the Provider promptly.
14.11. Governing Law
14.11.1 This Agreement shall be governed by and construed in accordance with the laws of Queensland. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Queensland.
14.12. Amendments
14.12.1 The Provider reserves the right to amend these terms and conditions at any time without prior notice. Any amendments will be effective immediately upon posting on the Provider’s website or providing notice to the Hirer.
14.12.2 By entering into a hire agreement with the Provider, the Hirer acknowledges that they have read, understood, and agree to be bound by the terms and conditions of this Agreement.